Nedis | Your wholesaler of consumer electronics

Get support for your Nedis product

If you have any difficulties or problems with a Nedis® product you can find support on its product page. If you were not able to solve your problem with the provided information, you can contact us via the form below. After we have received your question we will answer as quickly as possible.

FAQs

There is no smoke, but the alarm still goes off.

It's possible that some dust got into the sensor. Try to give it some clean air.
Do not mount the sensors in a place with a draft.

The detector is making short beeping noises.

First remove the batteries and re-pair them with the main unit one by one.

If this does not help, replace the batteries.

How do I know which batteries to replace?

A beep every 40 seconds means you have to replace the 9V battery.
If it has multiple beeps every 60 seconds, replace the AA batteries.

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Power Delivery

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