Our customers
We offer our customers affordable consumer electronic products for an easier, healthier, smarter and more connected daily life and value-added services. We put our customers first in our mission statement to document our customer-centric approach. While we primarily target B2B customers, we do not restrict ourselves from also serving end customers via marketplaces, in markets with low market share.
Nedis is customer-centric
To become a “best valued” business partner we must understand the needs of our customers and we need to speak their language. This attitude is reflected in our products, which are appreciated by the customer due to their function, design, quality, and price. Our communication in words and pictures uses the language of the customers. Services that the customer does not know, does not understand, and consequently do not use are not effective and are therefore improved or discontinued. We will have a clearly defined assortment with the right quality and prices.
We take the customer’s view into account in all our actions
We focus on electronic consumer products, which are the focus in each category of goods, which does not mean that there cannot be complementary products for electronic products (for example, wall mounts). Before we add to our assortment, we check as closely as possible whether there is a customer need and whether we have, or at least can work out, access to the right sales channels. Our products are a good choice in terms of their price-performance ratio. We listen as closely as possible to the feedback from our customers in order to continuously improve.
We offer superb value-added services to our customers
Every professional buyer of Nedis products is not only wooed by many of our competitors, but they themselves are always customers of companies that set the standards in terms of customer experience. In this respect, we will set high standards for ourselves, we will have to make the life of professional buyers as convenient and smooth as possible. Maximum convenience and professionalism will help us stand out from the competition. This includes error-free and on-time logistics that meet customer requirements (dropshipment, special labeling, etc.).
The best service in logistics, master data, electronic ordering and marketing
We provide our customers with error-free and meaningful master data and transfer it in all common standards without significant manual effort. Ordering from Nedis is accessible in various digital ways, and we give great importance to assisting the customer personally if necessary. Our marketing department prepares communication materials in such a way that our reseller customers can use them for their own purposes. In addition, we offer individual POS solutions and packaging concepts as part of private label services.